Essential Business English 4 — A Telephone Call

 
Receptionist: Good morning. Chic Boutique. How  I help you?

Caller: I’d like to  to Mr Morgan, please.

Receptionist:  calling please?

Caller: 4) is John Wright from International Fashion Supplies.

Receptionist: Sorry, I didn't  your name.

Caller: John Wright. That's W R I G H T.

Receptionist: OK, Mr Wright, I’ll try and put you . […] I'm afraid the line's . Would you like to ?

Caller: Can I  a message?

Receptionist: Certainly.

Caller: Could you please  Mr Morgan our latest shipment  been delayed and that the 300 dresses he ordered  arrive next Friday.

Receptionist: Dress order delayed … arriving next Friday …

Caller: Yes, and could you ask him to  me a call as soon as the shipment ?

Receptionist: Of course. Could you  me your number please?

Caller: Yes, it's 01632 960994.

Receptionist: That's 01632 960994.

Caller: Yes, that's right. Thanks for your . Goodbye.

Receptionist: Goodbye.